Last updated: 28 December 2025
1. About Us
This website is owned and operated by Halo Digital Media Ltd.
Halo Digital Media Ltd is registered in England & Wales under company number 13883241.
Connect2 is a trading name of 2Connect Digital Solutions Ltd.
2Connect Digital Solutions Ltd is registered in England & Wales under company number 06599627.
2Connect Digital Solutions Ltd is registered with the UK Information Commissioner’s Office for data protection purposes, registration number ZB011862.
This Privacy and Cookies Policy explains how personal information is collected, used, shared and protected when you use this website.
If you have any questions about this policy, please contact:
Email: info@2connect.co.uk
Phone: 03300 770070
You also have the right to lodge a complaint with the UK Information Commissioner’s Office at www.ico.org.uk.
2. How this website is operated
This website, including its domain, hosting, forms, content, landing pages and digital marketing infrastructure, is owned and operated by Halo Digital Media Ltd.
Where you submit an enquiry, contact form or quote request through this website, your information may be received, reviewed and handled by 2Connect Digital Solutions Ltd so that it can respond to your enquiry, provide quotations, discuss connectivity requirements or provide related services.
3. Personal Data We Collect
We may collect personal data that you provide directly, including:
- Name
- Email address
- Telephone number
- Company name
- Business address or postcode
- Details included in enquiry, contact or quote forms
- Any other information you choose to provide
We may also collect technical and usage data automatically, including:
- IP address
- Browser and device information
- Pages visited
- Time and date of visit
- Cookie preferences
- Website usage and analytics information
This information helps us operate the website, respond to enquiries, improve our services and understand how visitors use the website.
4. How We Use Your Personal Data
We may use your information to:
- Respond to enquiries and quote requests
- Provide quotations and information about connectivity services
- Communicate with you about your enquiry
- Provide products or services where requested
- Improve the website and our marketing activity
- Monitor website performance and security
- Comply with legal, regulatory, tax or accounting obligations
We do not sell your personal data to third parties.
We will only send marketing communications where you have provided consent or where we are otherwise legally permitted to do so. You can opt out at any time.
5. Lawful Bases for Processing
We rely on the following lawful bases:
Performance of a contract
Where processing is necessary to provide services, quotations or pre-contract information requested by you.
Legitimate interests
Where processing is necessary for managing enquiries, operating the website, improving services, maintaining website security and understanding how the website is used.
Consent
Where you opt in to marketing communications or where consent is required for non-essential cookies.
Legal obligation
Where processing is necessary to comply with legal, tax, accounting or regulatory requirements.
Where consent is used, you can withdraw your consent at any time.
6. Data Sharing
We may share personal data with:
- 2Connect Digital Solutions Ltd, where needed to respond to enquiries and provide quotations or services
- Website hosting providers
- CRM and email service providers
- Analytics and website performance providers
- Telecoms carriers, suppliers or partners where required to prepare or provide a quotation
- Professional advisers
- Regulators or authorities where required by law
All recipients are expected to protect personal data appropriately and only use it for the relevant purpose.
7. Data Security and Retention
We use appropriate technical and organisational measures to help protect your personal data.
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing business records, complying with legal obligations and resolving disputes.
8. Your Rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Correct inaccurate personal data
- Object to processing
- Request deletion in certain circumstances
- Restrict processing in certain circumstances
- Withdraw consent where consent is used
- Complain to the Information Commissioner’s Office
To exercise your rights, please contact:
Email: info@2connect.co.uk
You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.
9. Cookies and Similar Technologies
Cookies are small text files used to make websites work, improve functionality and collect information about how visitors use the website.
We use cookies and similar technologies to:
- Make the website function properly
- Remember your cookie preferences
- Improve security
- Analyse site usage
- Improve website performance and marketing activity
Types of cookies used may include:
Strictly necessary cookies
These are required for the website to operate properly.
Analytics cookies
These help us understand how visitors use the website, such as pages visited and visitor behaviour.
Security cookies
These help protect the website and prevent misuse.
Cookies set may include session cookies, analytics cookies, security cookies and cookies used by third-party tools such as Google Analytics, Cloudflare or reCAPTCHA.
Non-essential cookies will only be used where legally permitted and, where required, with your consent.
You can manage or block cookies through your browser settings. Blocking cookies may affect website functionality.
You can also opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout
10. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those third-party websites.
11. Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. The “Last updated” date at the top of this page will show when it was last changed.
12. Contact Us
For questions about this policy or your personal data, please contact:
2Connect Digital Solutions Ltd
Email: info@2connect.co.uk
Phone: 03300 770070