Hosted Telephony Solutions
Hosted Telephony Confusion
So lets start by clearing the air. What are all these abbreviations about?
Well, as you look into this market more and more you will come across cloud phone systems, business VoIP, hosted VoIP, VoIP systems, VoIP phone system, virtual phone system, cloud pbx, hosted telephony, hosted pbx, SIP trunks, VoIP service and IP telephony so no wonder people are getting confused!
The simple fact of the matter is this. If you are currently using the old ISDN technology, nothing really changes that you can see. You will still pick a handset up and dial a number (unless using a soft client). The main difference is in the technology.
With ISDN you are using a technology that has been around since the 60’s in copper. With modern technology such as hosted VoIP, you will be using your internet connection to make the calls.
So whatever you want to call it, it makes no difference! It the benefits it brings you that’s the most important factor.
Our Hosted VoIP Offering
Hosted VoIP inclusive features
Unlimited Free On-net Calls
All your calls between other handsets and even other offices that have this installed will be free.
Unlimited Calls to 01,02,03
Any calls to 01, 02, and 03 numbers will be completely free of charge.
Unlimited Mobile Phone Calls
All calls to mobile phones will be included just the same as 01, 02 and 03!
UC Business Mobile App.
Make and receive calls from your mobile like you are in the office plus a whole host of other features.
24/7 Network Monitoring
For total peace of mind, the network is monitored 24/7 to solve any issues before they even reach your end.
Advanced Hunt Groups
If you want 5 phones to ring for accounts, 10 phones to ring for the sales dept, this is just for you.
Voice Messaging plus Voicemail to Email
Not only can people leave you a voicemail, but we can also have the voicemail emailed to you.
Unlimited Levels of Auto Attendant
Create an unlimited number of virtual receptionists to manage each layer of the incoming call.
Go Integrator Lite
Desktop based Computer Telephony Integration (CTI) from Broadsoft.
End To End Service
Complete all in one solution with a choice of high end handsets available.
Hosted Telephony advanced features
Latest Functionality
MeetMe Conferencing and screen collaboration
Flexible Number Portability
The ability to retain your office numbers.
Call Centre ACD
Automatic Call Distributor is to disperse incoming calls to contact centre agents or employees with specific skills.
Call Recording
The ability to record all calls plus store them for up to six months!
Go Integrator DB
Full integration with a CRM system.
Call Analytics
Full in depth call analytics available anytime.
Skype
Skype for business plugin is now available.
Hardware
The latest market leading Polycom handsets are available.
So what hardware do we offer?
Firstly, if you have your own compatible handset then feel free to use that. If you want to use one of our handsets then we provide a suite of Polycom phones.
We have slightly different price brackets but we start with the Polycom VVX 300 and 301 models. More info can be found HERE.
The next price bracket sees us introducing the Polycom VVX400 plus VVX411. More info HERE. We can also offer the Polycom 500 in this price bracket and the info for that phone is HERE.
Finally, in our top tier we can offer the Polycom VVX600 for which the information on this phone can be found HERE.
What are the Hosted VoIP benefits?
Secure
Built in business continuity and disaster recovery with call re-routing.
Costs
Simple, clear to understand pricing which is market leading.
Scalable
Very easy to add and remove users.
No Hardware
Complete PBX functionality without the hardware.
Budgeting
Easy monthly budgeting with fantastic inclusive bundle.
Reliable
Guaranteed 99.9% uptime backed by our SLA (service level agreement).
Features
Wide range of features available.
BT
Reliable, robust platform in partnership with BT.
Partners
Best in class partners – Broadsoft, Polycom, Yealink, Tollring.
Terms
Attractive payment terms including a new handset if needed.
Mobility
Enhanced mobility through seamless remote operation.
Opex
All handsets offered on 100% OPEX model.
Our market leading Hosted VoIP solution summary
Overview
So when everything has been taken into consideration above, let’s summarise why we believe this is that right solution for you.
- Best Price – We can beat any price on the current market.
- Best Quality of Service – Our QoS is end to end, delivering a market leading customer experience.
- Best license – Our license is market leading and offer the best value to customers.
- Best commercial terms – No catch, just a flexible 30 day rolling contract.
- Best call bundle – All calls to 01,02,03 and mobile! Simply market leading!
- Best handsets – A suite of Polycom’s latest and greatest phones covering every need.
Free Consultation
If you are unsure of how to make the move from old technology to new or are currently using this type of setup and simply want to see how we can better your current setup then feel free to contact us to schedule in a call to discuss your needs and let you know what we can offer.
There is no commitment needed. If we can help you out then even if you decide for whatever reason that we are not a fit for your business, at least you have gained some free advice. Nothing ventured, nothing gained but I am sure you will be happy you had the call.
Our other telephony offerings
