Our Price Promise

Seen a better price advertised elsewhere? Simply let us know and we’ll beat it for you!

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Our Award Winning Suppliers

Content: 6 minute read

How can we offer this?

We work with all UK leased line providers to be in a position to offer our customers a leased line price promise guarantee.  So what does this mean in more detail?

Basically, if you get a genuine quote from any other provider and it’s a lower price than what you have been quoted by us, not only do we offer a price match but we will beat it for you! A first in this industry!

Why not grab a quote from the online quote tool and see exactly what we can do for you? You will be emailed a quote within minutes of filling the form in. We will also drop an email over for you with a “fine-tuned” price specific to your location.

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What about excess construction charges?

Excess charges are found when fibre is not available in your area so extra work has to be done to get it installed. The costs can vary and this is why a site survey is mandatory.

our excess charges image

One of the biggest challenges when buying a leased line is actually getting it installed! On average a leased line takes 65 working days to get to the point where a customer can use it but this can take to a lot longer!

Don’t let this put you off as in this day and age, the majority of leased line installations go very smoothly and are installed on time. A site survey is the only way of knowing if a line can be installed on cost.

Once your order is placed, a site survey will take place roughly 2-3 weeks after the initial order. As stated, this is to make sure that the leased line can be delivered within cost.

If the infrastructure is not there or if you live in a very remote area then there is a higher chance that you will encounter what is known as “excess construction charges”.

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Why Wait?

If your looking to get some pricing without the reading, simply fill in the 3 step form…

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Our Proud Customers

What are these charges?

Dependant on your location, extra charges may be applicable. This charge is for the supplies, tools and man hours needed to deliver the circuit.

what are the charges image
what are the charges image

These are charges that will take into account the amount of cabling, man hours etc to get the line delivered to your premises. These can range from a very small amount to tens of thousands of pounds!

Obviously, at this point if excess charges are found, the order gets placed on hold. You then have the option of cancelling the order with no cost to yourselves or pay the excess charges.

The more built up an area you live in the better the chance of avoiding this. However, you will see further down this article that if charges are found, we can help out financially!

It really is quite a rarity in this modern day to find excess charges but to be realistic, if your surroundings are very barren then you are more likely to have the charges but it’s still not guaranteed. Nothing ventured, nothing gained.

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The Leased Line order process

Here we have our quick 5 step order process details for you. Average install time is around 65-75 working days but this can be extended or reduced based on several factors.

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1. Place Order

We send an online form for you to sign. Once the order has been signed and placed, we can then move on to awaiting a site survey date which usually takes around 2 to 3 weeks from the point of order.

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2. Site Survey

Once the date has been accepted by you, the survey will take place. Here is where we find out if the order can be delivered on cost by finding out if there is fibre in the ground running to your premises.

the 2 outcomes
3. The Results

Here is where we get the results which can take up to 10 working days to recieve back. It will go one of two ways. In most situations, the results are positive but we have options for you if they aren’t.

new bad news survey
4. Bad News?

If the results are negative and excess charges are found, you can either pay the excess charges or cancel the order at no cost to yourself. Read further down to see how we can help with charges.

good news.
5. Good News?

No excess charges found. A very high percentage of all orders placed across the UK should fall into this category. The order will now progress and hopefully be completed around the 65 working day mark.

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Any construction charges help?

If excess charges are found then you can cancel the order free. However, the minimum cover we offer you is £2800,00 going right up to £10,000 with some carriers for total peace of mind!

any excess charges help

If you have had a site survey carried out and it’s come back with excess construction charges that you do not want to pay upfront, simply let us know and we can put a special package together for you.

That way, you don’t have to pay any excess charges up front if you don’t want. Another first in our industry! Contact us to discuss your requirement in more detail.

If you have placed an order with us and excess charges are found, then we can cover at least £2800.00 towards the costs for you for total peace of mind. In some situations we can cover up to £10,000!

If you have had a site survey come back with crazy charges such as £10,000+ then don’t let this put you off. We can tailor a solution to your exact needs. Why pay more by going elsewhere!

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any excess charges help

Our Other options

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Leased Lines

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Providers

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What Speed?

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Our Pricing

Find out more about how we can offer the best UK pricing for your business.

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Our Price Promise Guarantee!

Not only do we work with every single top tier provider in the UK, We also offer a price promise guarantee on all our quotes for all our products.

If you find a cheaper quote elsewhere, simply let us know. If it’s a “like for like” proposal, not only do we price match but we will beat it for you! Simply ask for more details.

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What makes us stand out from the crowd?

We’re a very unique company in our own right offering what the other companies simply cannot. As you can see from the below, these are just a few of the reasons we are different.

Great pricing? It’s just the beginning!

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Price Promise

The only company of our type in the UK to offer this. Please grab a free quote from the top of this page!

support
Support

Our support really is non-stop. From the first contact right the way through your whole journey, we’ll be with you at every step.

bespoke
Bespoke Solutions

We offer completely free, impartial advice and can tailor a solution to whatever you require however complex it may be.

bandwidth
Increase Bandwidth

As long as you have the correct bearer in place, you can upgrade your speeds mid-term to a higher amount.

us
Us

We pride ourselves on being different and breaking the mould. We are nothing without our customers who mean everything to us.

Contact

Always connected and happy to help with any of your questions.

Sterling House, Outrams Wharf, Little Eaton, Derby. DE21 5EL
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