Our Price Promise
Our Award Winning Suppliers
Content: 6 minute read
Basically, if you get a genuine quote from any other provider and it’s a lower price than what you have been quoted by us, not only do we offer a price match but we will beat it for you! A first in this industry!
Why not grab a quote from the online quote tool and see exactly what we can do for you? You will be emailed a quote within minutes of filling the form in. We will also drop an email over for you with a “fine-tuned” price specific to your location.
Excess charges are found when fibre is not available in your area so extra work has to be done to get it installed. The costs can vary and this is why a site survey is mandatory.
One of the biggest challenges when buying a leased line is actually getting it installed! On average a leased line takes 65 working days to get to the point where a customer can use it but this can take to a lot longer!
Don’t let this put you off as in this day and age, the majority of leased line installations go very smoothly and are installed on time. A site survey is the only way of knowing if a line can be installed on cost.
Once your order is placed, a site survey will take place roughly 2-3 weeks after the initial order. As stated, this is to make sure that the leased line can be delivered within cost.
If the infrastructure is not there or if you live in a very remote area then there is a higher chance that you will encounter what is known as “excess construction charges”.
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Dependant on your location, extra charges may be applicable. This charge is for the supplies, tools and man hours needed to deliver the circuit.
These are charges that will take into account the amount of cabling, man hours etc to get the line delivered to your premises. These can range from a very small amount to tens of thousands of pounds!
Obviously, at this point if excess charges are found, the order gets placed on hold. You then have the option of cancelling the order with no cost to yourselves or pay the excess charges.
The more built up an area you live in the better the chance of avoiding this. However, you will see further down this article that if charges are found, we can help out financially!
It really is quite a rarity in this modern day to find excess charges but to be realistic, if your surroundings are very barren then you are more likely to have the charges but it’s still not guaranteed. Nothing ventured, nothing gained.
If excess charges are found then you can cancel the order free. However, the minimum cover we offer you is £2800,00 going right up to £10,000 with some carriers for total peace of mind!
If you have had a site survey carried out and it’s come back with excess construction charges that you do not want to pay upfront, simply let us know and we can put a special package together for you.
That way, you don’t have to pay any excess charges up front if you don’t want. Another first in our industry! Contact us to discuss your requirement in more detail.
If you have placed an order with us and excess charges are found, then we can cover at least £2800.00 towards the costs for you for total peace of mind. In some situations we can cover up to £10,000!
If you have had a site survey come back with crazy charges such as £10,000+ then don’t let this put you off. We can tailor a solution to your exact needs. Why pay more by going elsewhere!
Not only do we work with every single top tier provider in the UK, We also offer a price promise guarantee on all our quotes for all our products.
If you find a cheaper quote elsewhere, simply let us know. If it’s a “like for like” proposal, not only do we price match but we will beat it for you! Simply ask for more details.
Always connected and happy to help with any of your questions.