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What services are you looking for?

We have a price promise guarantee so if you find cheaper pricing elsewhere simply let us know WE WILL BEAT IT!

EFM – Ethernet First Mile

What is EFM?

Ethernet First Mile uses existing copper pairs which are bonded at the exchange and at your premises using terminating equipment to present a single Ethernet connection. This provides a fast (up to 35Mbps) and reliable service which is more cost effective than traditional leased lines and smaller fibre circuits.

Because it uses existing copper infrastructure, in most cases there is considerably less chance of an Ethernet First Mile service requiring civil engineering works and associated costs to install it.

As well as a Service Level Agreement, EFM connections come with a fixed IP address and a choice of routers and back-up options. Ethernet First Mile can be used as a standalone internet connection or as part of an MPLS or VPLS Wide Area Network (WAN). With incredible costs, uncontended bandwidth and symmetrical speeds, this is the best product on the market if a leased line is out of your reach!

Ethernet First Mile benefits

  • Symmetrical Bandwidth

    EFM comes with bandwidth which is totally symmetrical meaning your upload and downloads speeds will be completely the same.

  • Dedicated Bandwidth

    The bandwidth that comes with this technology is dedicated which makes it ideal for businesses sick of being on contended services such as broadband where your connection is shared.

  • Costs

    With pricing sometimes as much as 50% cheaper than a leased line but still maintaining all the benefits, this technology is the best for those that do not have the higher budget.

EFM circuits are backed by a 99.9 % SLA (Service Level Agreement) The need for fast reliable network services is growing all the time, together with the need for lower pricing. EFM takes business broadband to the next level as it enables the support of IP VPNs and VoIP as well as hosted cloud services, yet remains a cost effective alternative to a leased line together with the added benefit of shorter installation times.  This is down to the utilisation of existing copper wires.

Prices can sometimes be up to 50% cheaper than a leased line and services can usually be up and operational anywhere between 20 and 65 working days.

For businesses who want a high speed network connection at a very reasonable price without compromising the quality of the service and connection, then EFM is the best option as it provides reliable connectivity making this connection appropriate for small and large business and also individual use.

To see if EFM is available in your area get in touch with us today – 03300 770070.

EFM stands for Ethernet in the First Mile.  The First mile of the circuit is the link between the end user and the public network. It’s in this segment that most bottlenecks occur. The main objective is to improve the effectiveness of this portion of the circuit for enhanced connectivity and resilience. This technology can be used on fibre circuits, but more commonly utilises existing copper circuits. ‘EFM over copper’ works by sending electrical signals over copper wires to deliver speeds of up to 35 Mbps.

Network operators will provide at least 2 and up to as many as 8 copper pairs.  Bandwidth requirements and the distance between premises and the main exchange determine the number of copper pairs to be used.  This is why the costs vary so much geographically, and why it’s not available in some areas.

The use of multiple lines is one of the main selling points of EFM. If one individual line fails, connection will still be maintained albeit at a lower throughput.  Therefore you business will never be without a reliable stable connection.

  • Service Level Agreement

    With a 4 hour response, 6 hour fix Service Level Agreement as standard, you can rest assured that your connection will be fixed in a timely manner. It also comes with 24/7 support as standard!

  • Speeds

    With speeds on this product ranging from 2Mb to 35Mb there is surely a speed suitable for every business. The closer you are to the exchange, the faster you will be able to go.

  • Ideal for VoIP, Cloud services etc

    Services such as VoIP or cloud based services are vastly improved due to the result of EFM’s symmetrical and dedicated nature.

EFM Vs other products

EFM Vs Bonded ADSL

Want to know which one of these services comes out on top? Click here for the full article.
efm

EFM Vs Leased Line

Want to know which one of these services comes out on top? Click here for the full article.

FAQ

  • How many IP addresses do I get?

    As many as you want as long as you can justify your requirement but 4 come as standard. RIPE justification may be required.

  • How reliable is it?

    EFM is extremely resilient. If you lose connectivity on one copper pair, the other pairs remain live. For example, on a 4 Pair service, you retain 75% bandwidth if connectivity is lost on one pair.

  • What is the delivery time?

    EFM is a service that needs to be provisioned on the local telecoms network. Standard delivery time is 20-65 working days, subject to location.

  • What contract terms are available?

    This product is available on 1,2 or 3 year terms but as always, you will get the best pricing including a free install on the longer term. Please ask for more details.

Overview

Speeds / Bandwidth
Speed2Mbps – 35MbpsWe are able to offer guaranteed speeds from 2Mbps to 35Mbps up to 4.5km from the exchange. Speeds can be scaled by adding more pairs up to a maximum of 8.
Contention1:1The bandwidth supplied is not shared with anyone. As such you won’t see any fluctuations in speed other than what is being consumed by your workers.
Live EFM Nodes721There are 721 live EFM nodes available to us across the UK.
Exchangesover 2000over 2000 exchanges have been built to deploy EFM.
CoverageApprox 74%Approximately 74% of UK businesses have EFM available to them.
Time scales25 Working DaysIt typically takes 25 working days for an EFM circuit to be installed.
Contract
PricingVariesThe price you pay will vary depending on your location and bandwidth requirements. As such it is important you make contact with a member of our team to provide you with a tailored quote.
Contract Length1 or 3 Years (2yr option available)Free installation options are available on longer term contracts. We can provide you with multiple package deals for you to choose from.
SLA7 Hour FixIn the unlikely event of a failure on your line we will provide on-site assistance, around the clock, with a 7 hour fix aim.
ResilienceYesMulti-pair delivery means the loss of a single pair doesn’t result in total loss of service. Additional resilience is enabled through distribution over five units within an exchange. Pairs within a single EFM circuit are split over the units.
Data CapsUnmeteredThere are no usage caps or fair usage policies applied to leased lines.
Included As Standard
Static IPv4IncludedWe can supply a routed block of IPv4 addresses at no additional cost. The size of the allocation must comply with RIPE rules.
Static IPv6IncludedAs standard we can supply your connection with a /48 allocation offering countless IP addresses for you to use.
MonitoringIncludedWe proactively monitor your connection and will be available around the clock to offer support in the event of failure.

Looking for other product information?

Leased Lines

Thinking about buying a leased line? Find out more information here.

MPLS

Wanting to connect multiple offices together? Find out more here.

Instant Quote

Jump straight in and grab an instant leased line quote here.

Hosted VoIP

Looking to replace ISDN30 or wanting a hosted solution? Look here.
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TEL: 03300 770070

EMAIL: [email protected]

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