If you’ve been researching leased line providers in the UK, you’ve probably seen the promise of “free installation” everywhere. But is it really free — and do all providers offer it? Let’s clear up the confusion.
The Truth About Free Installation
Most UK leased line providers do offer free installation, but only under certain conditions. In almost every case, the install fee is waived if you sign up for a 36-month contract.
Shorter contracts (12 months) often involve charges, which can range from a few hundred to several thousand pounds depending on how much work is required to bring fibre into your building.
Provider Policies (Typical)
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BT: Free on 36-month terms; charges may apply on shorter deals.
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Virgin Media Business: Free install in most metro areas with 3-year contracts.
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TalkTalk Business: Usually free on 36 months, sometimes shorter with promotions.
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CityFibre: Aggressively waives install fees on most terms in cities they serve.
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Colt: Premium installs; free on 36 months, but may charge if extensive works are required.
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ITS (Faster Britain): Competitive — free installs in many underserved areas.
Use our leased line providers comparison tool to instantly check which carriers will install free at your address.
What Can Still Add Costs?
Even with “free install,” some charges may apply:
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Excess Construction Charges (ECCs): If major digging is required to bring fibre into the building.
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Wayleave Delays: If landlord permission slows the process, it can increase project costs.
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Shorter Terms: Signing a 12-month contract almost always removes the free install option.
At Connect2, we flag any potential charges upfront so you never get caught out.
Why Free Installation Matters
Leased line installs can sometimes cost thousands of pounds if not covered by the provider. Free install offers mean you can get enterprise-grade connectivity with zero upfront costs, just a monthly rental.
Get your leased line quote now and see which providers will waive install fees for your postcode.
Final Thoughts
Not all leased line providers automatically offer free installation. In 2025, most waive the cost on 36-month terms, but shorter contracts often come with fees.
The best approach? Let Connect2 compare every provider for you, highlight which options come with free install, and ensure you get the best deal possible.
Start your leased line comparison today — and lock in a free install for your business.
