A leased line quote might look straightforward, but buried within it can be hidden costs, ambiguous terms, and inflated figures that could lead to overpaying. If you’re sourcing a leased line for your UK business, then reading a leased line quote thoroughly will ensure you only pay for what you need—nothing more.
Understand the Quoted Speed vs Bearer Capacity
Many providers quote a speed (e.g. 100 Mbps) within a higher bearer (e.g. 1 Gbps). Ensure you know what is included:
- Committed Data Rate (CDR): The guaranteed bandwidth.
- Bearer Speed: The total potential of the connection.
Check if you’re being charged based on the full bearer even though only a portion is being delivered.
Identify Unnecessary Add-Ons
Some providers bundle in features you might not need:
- Advanced routers that aren’t required
- Backup lines or 4G failovers at a premium
- Installation protection schemes
If you already have IT infrastructure or a backup connection, these extras may be redundant.
Spot Installation Charges and Waivers
While many quotes waive setup costs on long-term contracts (e.g. 36+ months), some include inflated install fees:
- Clarify whether installation is included or chargeable
- Confirm if waivers apply automatically or require specific terms
- Ask for a site survey cost breakdown if any charges are listed
Reading a Leased Line Quote Fine Print
A quote may state 99.99% uptime, but:
- What is the time-to-fix guarantee?
- Are there credit guarantees if service levels are missed?
- Does the SLA apply 24/7 or only during business hours?
Look for concrete numbers and service windows—not just marketing claims.
Evaluate Cost per Mbps
When comparing quotes, divide the monthly cost by the CDR to get your effective cost per Mbps.
For example:
- £300/month for 500 Mbps = £0.60 per Mbps
- £280/month for 100 Mbps = £2.80 per Mbps
Higher total cost doesn’t always mean worse value—efficiency and scalability matter.
Look for Early Termination Fees
If your needs change, you might want to exit early. Some contracts include:
- Full contract value on termination
- Fixed early termination fees (e.g. 3 months’ payments)
- Administrative penalties
Get these terms clarified before committing.
Check the VAT Position
Sometimes quotes exclude VAT. Confirm whether the quote is:
- Inclusive or exclusive of VAT
- Clearly stating recurring vs one-time fees
This helps avoid surprises in budgeting and final decision-making.
Compare Summary Table Example
Feature | Quote A | Quote B |
Speed / Bearer | 100 Mbps / 1 Gbps | 500 Mbps / 1 Gbps |
Monthly Cost | £280 | £320 |
Install Fee | £1,500 | £0 (waived) |
SLA Fix Time | 8 hours | 4 hours |
Early Exit Penalty | Full term value | 3 months’ fees |
VAT Included | No | Yes |
Final Tip: Always Get It in Writing
Verbal promises mean nothing if they aren’t included in your service contract or quote. Request a formal quote document with all terms, including SLAs, installation, contract terms, and pricing.
Make Confident, Cost-Smart Decisions
Reading a leased line quote with a critical eye helps you avoid inflated bills and unneeded services. Break down each element, question unclear terms, and compare on total cost and value—not just monthly price.